HOW WE WORK

Discovering Your Story:

• We want to find your voice. Capture your passion. And uncover that story waiting to be told.

• Open discussion is essential, so we'll ask questions, ask a few more, and ask more still.

• We value every tidbit of information you can contribute; even those that may appear insignificant. Seemingly unrelated morsels expertly blended can add just the right spice to the mix.

• Materials needed:  

  • Current Brochures and Newsletter.

  • Ad or Article Copy.

  • Copies of Speeches or Presentations.

  • Press Releases.

  • Market Plans and Research.

  • Competitors' Brochures and Ads.

  • Testimonials and Customer Letters.

  • Instruction manuals. 

  Don't worry about organizing your materials--that's part of the fun!

Our Process:

• Meet in person, by phone or email. (We never charge for initial evaluation.)

• Submit a bid within 48 hours of first meeting. Upon approval, supply a detailed letter of agreement.

• Graciously accept 50% up-front payment.

• Analyze gathered data: all notes taken during meeting, taped interviews (if authorized), background information provided, etc.

• Energized from unearthing your story (and lots of coffee), glue ourselves to the keyboard and write until our fingers ache.

• Present first draft for revision (two revisions included; any extras charged hourly).

• Equipped with your suggestions, return to computer and rework copy (more coffee).

• Upon final approval, invoice outstanding amount and request payment within 15 days.

• An interest rate of 2% a month will be added to any unpaid balance.

Terms:

• We charge by the project or by the hour.

• Project pricing includes: a determined number of meetings, research, brainstorming, necessary interviews, and of course, the writing (with above mentioned revisions).

• Not included: out-of-pocket expenses, out-of-area travel, elements considered design in nature (i.e., layout or special formatting), or accelerated delivery.

• If project is cancelled for any reason, completed work will be billed at hourly rate.

• We'll be happy to do a rush job (for a 50% surcharge).

• Delivery methods (unless otherwise specified): by email (MS Word attachment) or printed copy sent by U.S. mail.

• We retain the right to use the copy as promotional material (or you can pay the 100% premium for exclusivity.)

• Your copyright priviliges to the completed work begin as soon as your account is paid in full.

Our Promise:

• We don't require handholding or prodding to keep on task. (Kibitzing optional.)

• While we will do everything in our power to meet your expections, we cannot predict delays beyond our control. We may ask for your patience under certain circumstances.

• We maintain a professional attitude. Our job is to make your job easier.

• Remember our motto:  On Time. On Target. On Budget.

• And we'll be happy to make room on our site for your testimonial about what a joy we were to work with!

Contact Us Today!